A free, independent tool built for one reason: too many renters in Ireland live with mould, damp and unfixed repairs simply because the process of doing something about it feels out of reach.
Free to use · Guidance and tools, not legal advice
Why SafeHousing exists
Most renters in Ireland already sense when something is wrong. What stops them acting is rarely a lack of rights, it is not knowing the next concrete step, or not having the time and confidence to write it down properly. A problem that goes unreported in writing tends to stay unresolved, not because it does not matter, but because nothing on paper ever forced a response.
SafeHousing turns that knowledge gap into a guided path: document what is happening, say it clearly in writing, follow up on time, and escalate to the right people if it is still ignored. Every part of it is free, and every message stays under your control.
Setting expectations
Built for every renter
SafeHousing is not paid for by landlords, letting agents or property companies, and it never will be. It exists to make the process easier for renters, full stop. That independence is what keeps every letter and every piece of guidance on your side.
It also shapes what the site will and will not build. There is no feature planned that would ever put a landlord's convenience ahead of a renter's case, and no future version of the directory will let a specialist or organisation pay for a better position.
Common questions
SafeHousing is an independent project, built to give renters in Ireland a free, practical route through mould, damp and repair problems. It is not run by a landlord, a letting agent or a government body.
No. SafeHousing is independent. It points you toward the official bodies who can help, including your local authority, the RTB, Threshold and Citizens Information, but it is not one of them.
The letter generator produces plain, factual drafts based on the answers you give. You always review and can edit a letter before you send it, so the final message is yours.
SafeHousing focuses on mould, damp and repairs. For anything involving immediate danger, contact the emergency services on 112. For other serious tenancy issues, Threshold and Citizens Information can advise on your specific situation.
What you type into SafeHousing’s tools stays on your device. Nothing is collected or stored on a server, and nothing is shared with anyone unless you choose to send it yourself.
Every home should be safe to live in
Document it, write about it clearly, and know what comes next. Start your free case file tonight.