Contact and Support
SafeHousing is a self-guided tool, but you are never on your own. Here is where to go for a real conversation, and how to reach SafeHousing directly.
Free to use ยท Guidance and tools, not legal advice
SafeHousing is a self-guided tool, but you are never on your own. Here is where to go for a real conversation, and how to reach SafeHousing directly.
Free to use ยท Guidance and tools, not legal advice
In immediate danger
For a gas smell, flooding, unsafe electrics or anything else putting health or safety at immediate risk, do not wait on any of the routes below.
Call 112Free and independent
SafeHousing helps you build the case. These free, independent services can advise you on it, whenever you need to talk it through.
Monday to Friday, 9am–9pm. Free, confidential advice for renters on repairs, standards and dealing with your landlord.
1800 454 454
Monday to Friday, 9am–8pm. Plain-English guidance on your housing rights, in person or over the phone.
0818 07 4000
Housing standards teams can inspect your home. The escalation guide helps you find the right contact.
Handles formal disputes between tenants and landlords once direct steps have not worked.
Get in touch
For anything about the site, the tools, or a mistake you have spotted, email hello@safehousing.ie. SafeHousing is a small, independent project, so replies are not instant, and this address cannot give advice on your individual housing situation.
Email hello@safehousing.ieCommon questions
No. SafeHousing is a self-guided tool, not an advice service, so it cannot review your individual case. For advice tailored to your situation, contact Threshold or Citizens Information using the details above.
Email hello@safehousing.ie with what you were doing and what went wrong, and it will be looked into.
SafeHousing is a small, independent project, so replies are not instant. For anything urgent about your housing, contact Threshold, Citizens Information or, in an emergency, the emergency services on 112, rather than waiting on an email reply.
Yes, and these emails are genuinely read. Send suggestions to hello@safehousing.ie.
Every home should be safe to live in
Talking it through helps, but a written record is what moves it forward. Generate your letter now, free and private.