Not Sure If It's Serious?
Answer five quick questions about what you're seeing, and we'll tell you what to do next. There's no wrong answer.
Free to use · Five quick questions · Nothing saved unless you choose to
Answer five quick questions about what you're seeing, and we'll tell you what to do next. There's no wrong answer.
Free to use · Five quick questions · Nothing saved unless you choose to
Common questions
No. It is a plain-English guide to help you decide your next practical step. It does not diagnose health problems or give legal advice. If anyone is unwell, speak to a GP, and for advice on your rights contact Threshold or Citizens Information.
You get one clear recommendation, either to start documenting now or to treat it as worth acting on straight away, plus the specific next steps for your situation. Nothing you enter is saved unless you choose to start a case.
It means a first letter on its own is unlikely to be enough, so alongside a formal written request you should line up outside help: your local authority housing standards section can inspect, and Threshold can advise. The escalation guide walks through each route.
Ready when you are
Whatever the check recommends, the next move is almost always a clear written report. The letter generator writes it for you.